Legal Terms

123bet Terms and Conditions — Please read before using our service

Please read these Terms and Conditions carefully before using the 123bet platform. This page covers everything you need to know about account registration, bonuses, payments, betting rules, and responsible gaming.

Last Updated: January 2026

Important: By creating an account with 123bet, you agree to these Terms and Conditions. Please read them in full.

18+ Only: No one under the age of 18 is permitted to use 123bet.

Terms & Conditions Key Points

Below is a summary of the most important points covered in the 123bet Terms and Conditions.

Account Register

Each person may register only one account. Please provide accurate information during registration — accounts created with false details may be closed.

Deposits & Withdrawals

Minimum deposit is BDT 300. Withdrawal requests are processed within 24–48 hours. All transactions are subject to verification.

Bonus Terms

All bonuses are subject to wagering requirements. Please read the terms before claiming any bonus. Misuse of bonuses may result in account suspension.

Security & KYC

123bet carries out KYC verification to keep your account secure. You may be asked to provide a copy of your National ID or passport.

Betting Rules

All bets are considered final. If a bet is cancelled due to a technical issue, the stake will be refunded. Bets will be voided if match-fixing is suspected.

Responsible Gaming

123bet is committed to responsible gaming. Use the self-exclusion, daily limit, and cooling-off options available on the platform to stay in control.

1. General Terms & Introduction

123bet (https://123bet.sx) is an international online betting and gaming platform. These Terms and Conditions constitute a legally binding agreement between 123bet and all its users. By registering an account or using any of 123bet's services, you confirm that you have read, understood, and agreed to these Terms and Conditions in full.

These Terms and Conditions are governed by the applicable laws and regulations of Bangladesh and all other regions where 123bet operates. It is your sole responsibility to ensure that online betting is legal in your country of residence. 123bet accepts no liability for use of the platform in violation of local laws.

While these Terms and Conditions are available in Bangla, the authoritative legal version is in English. In the event of any dispute, the English version shall prevail.

123bet reserves the right to update these Terms and Conditions at any time without prior notice. Continued use of the platform after any changes constitutes your acceptance of the updated terms. We recommend visiting this page regularly to stay informed.

2. Account Registration & Eligibility

To open an account with 123bet, you must meet the following requirements:

  • You must be at least 18 years of age.
  • Online betting must be legal in your country of residence.
  • Each person may register only one account. Multiple accounts using the same name, address, email, phone number, or device are strictly prohibited.
  • All information provided at the time of registration must be truthful, accurate, and complete.
  • Any changes to your information must be reported to 123bet immediately.

Warning: If an account is opened using false or fraudulent information, 123bet reserves the right to immediately close the account and forfeit all balances.

Keep your account password strictly confidential. Never share your login details with anyone. You are fully responsible for all activity carried out on your account. If you believe your account is being accessed without your authorization, contact 123bet support immediately.

3. Deposit & Withdrawal Policy

All transactions on 123bet are governed by the following rules:

  • Minimum Deposit: BDT 300 (three hundred taka).
  • Minimum Withdrawal: BDT 500 (five hundred taka).
  • Payment Method: bKash, Nagad, Rocket, and bank transfer.
  • Deposit Processing Time: Funds are typically credited to your account within 2–5 minutes.
  • Withdrawal Processing Time: Processed within 24–48 hours of the request.

KYC verification must be completed before any withdrawal can be processed. Withdrawals from unverified accounts may be withheld.

Deposited funds may only be used for betting or gaming purposes. Deposits from third-party accounts are not accepted — deposits and withdrawals must be made using the same payment account. 123bet reserves the right to freeze or investigate any transaction where money laundering or fraud is suspected.

If a technical error causes a transaction to be processed incorrectly, 123bet reserves the right to correct it. In such cases, 123bet's decision will be considered final.

4. Bonus & Promotion Terms

123bet offers a variety of bonuses and promotions — including welcome bonuses, reload bonuses, cashback, free spins, and special event offers. The following general terms apply to all bonuses:

  • Each bonus comes with its own wagering requirements, which are stated in the respective bonus offer.
  • Withdrawals from bonus funds are not permitted until the wagering requirements have been met.
  • Each person is entitled to claim each bonus offer once only.
  • Bonus offers not used within the specified timeframe will be forfeited.
  • Attempting to claim bonuses through multiple accounts may result in all associated accounts being closed.

For full details on a specific bonus, read the offer's detail page or contact 123bet support.

123bet reserves the right to modify, suspend, or cancel any bonus offer at any time. If bonus abuse is detected — including arbitrage betting, bonus hunting, or any other fraudulent activity — the relevant bonus and associated winnings will be voided and the account suspended.

5. Betting Rules

The following rules apply to all bets placed on 123bet:

  • Once confirmed, bets cannot be cancelled or changed — all bets are final.
  • Pre-match bets placed before an event begins and live bets are each subject to their own separate rules.
  • Each game or sport has its own specific rules — make sure to read them before placing a bet.
  • If a bet cannot be completed due to a technical issue, the stake will be refunded.
  • If match-fixing or any irregularity is suspected, 123bet reserves the right to void the relevant bet.
  • Bets may be voided if there is a clear error in the odds or any other displayed information.

For Sports Betting, if an event is cancelled or abandoned, the stake is generally refunded. For casino and slots games, an RNG (Random Number Generator) is used and all outcomes are entirely random. Payouts are determined by the game provider's rules. All 123bet games are regularly audited by independent third parties.

6. KYC & Identity Verification

To comply with international anti-money laundering regulations, 123bet conducts a KYC (Know Your Customer) process. 123bet may require identity verification in the following circumstances:

  • At the time of your first withdrawal.
  • When a transaction exceeds a specified amount.
  • If any unusual activity is detected on your account.
  • At any time, for security purposes.

KYC verification may require a clear photo of your National ID (NID), passport, or driving licence, along with a recent bank statement or utility bill.

Withdrawals may be placed on hold until KYC verification is complete. If verification is requested, please submit the required documents within 7 business days. Failure to do so within the specified timeframe may result in temporary account restrictions.

7. Security & Privacy

123bet employs industry-leading security measures to protect your personal and financial information. All data is secured via SSL encryption. Your information is never sold or transferred to third parties — though we may be required to share it with relevant authorities under legal obligation.

Steps to keep your account secure:

  • Use a strong password — combine uppercase and lowercase letters, numbers, and special characters.
  • Enable Two-Factor Authentication (2FA) on your account.
  • Never share your password with anyone.
  • If you notice any suspicious activity, report it to support immediately.

For full details on 123bet's privacy practices, please visit our Privacy Policy Read page.

8. Prohibited Activities

The following activities are strictly prohibited on 123bet and may result in account termination and forfeiture of balances:

  • Creating or operating multiple accounts.
  • Using a false identity or another person's information.
  • Engaging in bonus hunting, arbitrage betting, or any other fraudulent strategy.
  • Placing bets using automated bots, scripts, or software.
  • Engaging in money laundering or transactions involving illegal funds.
  • Exploiting any vulnerability or bug in the platform.
  • Harassing or attempting to harm other players or staff.

Consequences: If any of the above prohibited activities are detected, 123bet may close the account without notice, forfeit all balances and winnings, and pursue legal action where necessary.

9. Responsible Gaming Policy

123bet believes betting should be an enjoyable form of entertainment — not a source of addiction or financial harm. To support this, 123bet provides a range of responsible gaming features:

  • Daily / Weekly / Monthly Deposit Limit: Set your own limits.
  • Self-Exclusion: You can temporarily lock your account for a set period of time.
  • Cooling-Off Period: You may take a break ranging from 24 hours up to 30 days.
  • Reality Check: You will receive periodic reminders showing how long you have been playing.

If you are experiencing gaming addiction or any mental health concerns, please contact 123bet support immediately. For further information, visit our Responsible Gaming View page.

It is the responsibility of adult users to ensure that no one under 18 can access 123bet. The use of parental control software is strongly recommended to protect minors.

10. Account Closure & Suspension

123bet may suspend or permanently close an account under the following circumstances:

  • Breach of any part of these Terms and Conditions.
  • Failure to cooperate with the KYC verification process.
  • If there is any suspicion of fraud or fraudulent activity.
  • By order of a legal or regulatory authority.
  • If your account has been inactive for an extended period (12 months or more).

Users may also request account closure at any time through support. Any valid balance should be withdrawn before closing the account. 123bet may charge a monthly maintenance fee on inactive accounts — you will be notified separately about this.

11. Dispute Resolution Process

For any dispute or complaint, please contact the 123bet support team in the first instance. The support team aims to resolve issues within 24–72 hours. When submitting a complaint, please provide the following information:

  • Your username or account ID.
  • A detailed description of the issue.
  • The relevant date and time.
  • Screenshots or supporting evidence, if applicable.

If you are not satisfied with 123bet's support decision, you may escalate your complaint to the relevant licensing authority. 123bet's decision is not final in all disputes — the ruling of the regulatory body shall prevail.

12. Changes to Terms & Effective Date

123bet reserves the right to modify, amend, or update these Terms and Conditions at any time. Users will be notified of significant changes via email or a platform notification.

Continued use of 123bet after any changes to these terms will be taken as your acceptance of the updated terms. Please visit this page regularly to stay informed. If you object to any part of these terms, stop using 123bet and contact our support team.

These Terms and Conditions were last updated on January 2026 and takes effect immediately.

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