Data Protection Policy

123bet Privacy Policy — How We Keep Your Information Secure

The security of your personal data is our highest priority at 123bet. This Privacy Policy clearly explains what information we collect, how it is used, who it may be shared with, and what rights you have.

Last Updated: January 2026

Good to Know: By using 123bet, you consent to this Privacy Policy. Please read it in full before getting started.

SSL secured: All your information is protected with 256-bit SSL encryption.

Our Privacy Commitment

123bet respects your privacy. Below are our core commitments to you.

Encrypted data storage

Your personal information and payment data are protected with industry-standard encryption. No one can access your data without authorisation.

Never Sold to Third Parties

Your personal information is never sold or rented to advertisers or third parties. Your data belongs to you alone.

You're in control

You can view, update, or delete your information at any time by contacting 123bet support.

Cookie Transparency

123bet is transparent about which cookies it uses and why. You can update your cookie preferences at any time.

KYC data security

Documents submitted for identity verification are stored with the highest level of security and used only when required by law.

Adherence to international standards

123bet complies with international data protection standards (GDPR-inspired principles) and conducts regular audits to ensure ongoing compliance.

1. Introduction & Scope

123bet (https://123bet.sx) is an international online betting and gaming platform. This Privacy Policy explains how 123bet collects, uses, stores, and protects your personal information. It applies whenever you create an account, browse the site, or use any of our services.

This policy operates alongside 123bet's Terms and Conditions. By using 123bet's services, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree with any part of this policy, please refrain from using 123bet's services.

Although this Privacy Policy is published in Bengali, the English version shall be considered the authoritative text for legal purposes. In the event of any conflict, the English version will prevail.

2. What Information We Collect

123bet collects different types of information from various sources. The table below provides a full breakdown:

Type of Data Example When it is collected
Identity Information Name, date of birth, nationality At Registration
Contact Information Email address, phone number, residential address During Registration & KYC
Financial information Payment methods, transaction history During Deposits & Withdrawals
Identity Verification Documents NID, passport, driving licence During KYC verification
Technical Information IP address, device information, browser Automatically collected while using the site
Gaming Activity Betting history, game logs, bonus usage While Using the Platform
Communication Records Support chat, email correspondence When you contact support

Some information is provided directly by you — such as details entered during registration. Other information is collected automatically — such as which pages you visit, how long you stay, and what device you use. Both types of data are used to improve the quality of 123bet's services.

3. How Your Information Is Used

123bet uses your information only for lawful, specific purposes. We never use your data beyond what is necessary.

  • Account management: To create, verify, and maintain your account.
  • Service Delivery: To ensure betting, gaming, deposit, and withdrawal services run smoothly.
  • Identity Verification (KYC): To comply with national and international legal requirements.
  • Fraud Prevention: To secure your account and detect fraudulent activity.
  • Contact: To send important updates, transaction confirmations, and customer support.
  • Promotional Communications: To send you offers, bonuses, and updates about new games, with your consent.
  • Analytics & Improvement: To improve user experience and develop new features.
  • Responsible Gaming: To identify signs of problem gambling and provide timely support.
  • Legal compliance: To comply with regulatory guidelines and legal obligations.

If you no longer wish to receive promotional emails or SMS, you can unsubscribe via the link in any message or contact 123bet support directly.

4. Who Your Information Is Shared With

123bet does not sell or share your personal information with advertisers or unauthorised third parties. However, there are certain circumstances where data sharing may be necessary:

  • Service Provider Partners: Payment processors (bKash, Nagad, Rocket), game providers, and technology infrastructure providers receive only the data necessary for their services. They are contractually bound to comply with 123bet's privacy policy.
  • Regulatory & Legal Authorities: We may be required to disclose information by licensing authorities, financial investigation agencies, or court order.
  • Fraud Prevention Agencies: Limited data may be shared with industry-wide information-sharing networks to help prevent money laundering and fraud.
  • Corporate restructuring: In the event of a company merger or acquisition, your data may be transferred to the new owner — but you will be notified in advance.

Any third-party partner receives only the data strictly necessary to provide their specific service. They are not permitted to use that data for any other purpose.

6. How We Keep Your Information Secure

123bet protects your information with both technical and administrative security measures. The key components of our security framework include:

  • 256-bit SSL/TLS Encryption: All data exchanged between your browser and 123bet's servers is transmitted over encrypted channels.
  • Database Encryption: All stored sensitive data is kept in an encrypted state.
  • Two-Factor Authentication (2FA): 2FA is available to add an extra layer of security to your account.
  • Access controls: Only authorized personnel can access your data, and every access is logged.
  • Regular Security Audits: Third-party cybersecurity experts conduct regular audits of 123bet's systems.
  • Firewall & Intrusion Detection: Unauthorised access attempts are automatically detected and blocked.

Important: Data transmission over the internet is never entirely risk-free. We encourage you to use a strong password and never share your account credentials with anyone.

7. How Long We Retain Your Information

123bet retains your data only for as long as needed. Information that is no longer required is automatically deleted or anonymised after the designated retention period.

Type of Data Retention Period
Account & identity information 5 years after account closure
Financial transaction records 7 years from the date of transaction
KYC verification documents 5 years after account closure
Gaming & Betting History 3 years after account closure
Support Communication Records 2 years after last contact
Cookies and session data Up to 30 days after session ends
Marketing Consent Records 3 years after withdrawal of consent

In some cases, legal or regulatory requirements may necessitate retaining data beyond the periods stated above. In such instances, only the minimum required data will be kept and the rest will be deleted.

8. Your Privacy Rights

123bet believes you should have full control over your own data. You may exercise the following rights at any time:

  • Right to Know: You have the right to request a copy of the personal data 123bet holds about you. Submit a request to our support team and we will respond within 30 days.
  • Right to Rectification: You may request a correction if any of your information is inaccurate or out of date.
  • Right to Erasure: You may request deletion of your data under certain conditions. However, some data may be retained where required by law.
  • Right to Restrict Processing: You may request that the processing of your data be restricted in certain circumstances.
  • Right to Portability: You may request a download of your data in a standard format (CSV or JSON).
  • Right to object: You may object to marketing communications or certain types of data processing.
  • Right to Withdraw Consent: You may withdraw your consent to marketing or optional data processing at any time.

To exercise any of the rights listed above, please contact 123bet support by email. We will verify your identity and respond within 30 business days.

9. Protection of Minors' Data

123bet strictly does not collect data from anyone under the age of 18 and does not provide services to minors. Age is verified at registration, and KYC verification is used to confirm age in any case of doubt.

If a minor has accidentally created an account and this comes to our attention or is reported by a guardian, the account will be closed immediately and all collected data will be deleted.

If a parent or guardian suspects their child is using 123bet, please contact our support team immediately. We will take prompt action.

10. Third-Party Services & Links

123bet's platform integrates various third-party game providers and payment gateways. These third-party services operate under their own privacy policies and may collect data independently within their own systems.

123bet is not responsible for the privacy practices of these third-party services. We recommend reading their respective privacy policies before using their services.

When transacting through payment gateways such as bKash, Nagad, or Rocket, you are redirected directly to their platforms. In such cases, the respective payment service's privacy policy will apply.

11. Changes to the Privacy Policy

123bet may update this Privacy Policy from time to time. For any significant changes, a notification will be sent to your registered email address and the "Last Updated" date at the top of this page will be revised accordingly.

Continued use of 123bet after any changes takes effect will be considered acceptance of the updated policy. We recommend visiting this page periodically to stay informed.

12. Privacy-Related Contact

For any questions, concerns, or requests regarding the Privacy Policy, please contact 123bet's Data Protection Team:

  • Email: [email protected]
  • Website: https://123bet.sx
  • Response Time: Usually within 2–5 business days

For any privacy-related requests, please include your account ID and registered email when reaching out. This helps us assist you faster.

Play Responsibly

Your data is protected — get started now!

Your privacy is our top priority at 123bet. Register for free today and enjoy betting in a secure environment.

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