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From registration to withdrawal, you'll find answers to any question about 123bet right here. Browse by category below to quickly find what you're looking for.

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Most Frequently Asked

Popular Questions

1 How do I create an account on 123bet?
2 How do I deposit with bKash?
3 How long does a withdrawal take?
4 How do I get the welcome bonus?
5 What should I do if I forget my password?
6 Where can I get the mobile app?
Why Choose 123bet

123bet's Special Features

Completely Secure

Your account and funds are fully protected with SSL encryption and two-factor security. Your information is never shared with any third party.

Fast Payments

Deposit and withdraw in minutes via bKash, Nagad, or bank transfer. No hidden charges.

Exciting Bonuses

Welcome bonuses for new members, daily cashback, free spins, and reload bonuses — it's all available at 123bet.

Thousands of Games

Live Casino, slots, table games, poker, and Sports Betting — enjoy every type of game in one platform.

Support in Bengali

Our Bengali-speaking customer support team is available 24/7 to assist you. Get instant help via live chat.

Mobile-Friendly

Enjoy 123bet seamlessly on the Android and iOS apps or from any mobile browser.

Account Login Deposit Withdrawal Bonus Games Mobile Security
Categories

Welcome to the 123bet FAQ page. Here you'll find detailed answers to the most frequently asked questions about 123bet — covering everything from account registration and withdrawals to bonuses, games, and security.

Millions of members across Bangladesh play and win on 123bet every day. Whether you're new to 123bet or have questions about how things work, this 123bet FAQ page has all the answers you need. Click on a category below to find what you're looking for.

If you can't find your answer here, reach out to our 24/7 live chat support. Help is available in Bengali.

Account & Registration

Opening an account on 123bet is quick and straightforward. Registration page enter your mobile number, password, and a few basic details. Verify the OTP and your account will be ready in just 3 minutes. Registration is completely free and instant.

You'll need an active mobile number, a preferred username, a strong password, and your date of birth. Users under 18 are not eligible to open a 123bet account. No additional documents are required at the initial stage.

Each person is allowed only one account. If multiple accounts are found under the same individual, 123bet may close them in accordance with its rules and any associated bonuses may be forfeited. Please keep all transactions under a single account.

KYC verification may be required for large withdrawal amounts. You will need to upload a photo of your national ID or passport. Verification is typically completed within 24 hours. This process is in place to keep your account secure.

Login & Password

On the login page click "Forgot Password?" on the login page. An OTP will be sent to your registered mobile number. Verify the OTP and set a new password. The entire process takes under 2 minutes.

Common reasons for login issues include an incorrect username or password, Caps Lock being on, or a temporary account lock due to multiple failed login attempts. Try clearing your browser cache and logging in again. If the problem persists, please contact support.

Yes, you can log in from any device — mobile, tablet, or computer — at the same time. For your security, we recommend only using your own personal devices and logging out when you're done.

Deposit

Log in to your account and go to the "Deposit" section. Select bKash as your payment method, enter the amount, and send the payment to the bKash number shown on screen. Submit your transaction ID — your balance will typically be updated within 5–10 minutes.

The minimum deposit on 123bet is just BDT 500, applicable across bKash, Nagad, and bank transfer. You can start small and grow your balance at your own pace.

Make sure to submit the correct transaction ID after payment. If your balance hasn't been credited after 15 minutes, contact our live support with your transaction ID and we'll resolve it promptly.

123bet supports bKash, Nagad, Rocket, and net banking from various banks. Mobile banking is the fastest and most convenient option. All payment methods are fully secure.

Withdrawal

Withdrawal requests are typically processed within 15–30 minutes. Bank transfers may take 1–2 business days. bKash and Nagad are generally the fastest options. Requests made after midnight will be processed the following morning.

The minimum withdrawal is BDT 500, and the daily maximum limit is determined by your account level. VIP members can withdraw larger amounts at once. For more details, VIP Page here.

123bet does not charge any fees for withdrawals. However, your payment provider (bKash, Nagad, etc.) may apply a small transaction fee based on their own policies.

If a withdrawal is cancelled for any reason, the amount will be returned to your 123bet wallet immediately. Contact support to find out why and to resubmit your request.

Bonuses & Promotions

Register Once completed, the welcome bonus is automatically applied to your first deposit. Check the promotions page for bonus amounts and terms. No extra steps are needed to activate the bonus.

Every bonus comes with specific wagering requirements. For example, a 30x wager means you need to bet the bonus amount 30 times over. You must meet the wagering requirement before making a withdrawal. Terms and conditions are listed separately for each offer.

A percentage of your daily losses is returned to you as cashback, credited to your account the following morning. The cashback rate depends on your VIP level.

Free spins are awarded as part of registration bonuses, deposit bonuses, and special promotions. On the Slots page check the current free spin offers available. Free spins must be used within a specified time period.

Games & Betting

123bet offers Live Casino, slots, table games (roulette, blackjack, baccarat), poker, and Sports Betting. Casino, Slots and Sports page for full details.

In Live Casino, you play in real time with a live dealer streamed directly to you. You can see the dealer, table, and other players in high-definition video. 123bet Live Casino runs 24 hours a day on Bangladesh Standard Time.

You can bet on cricket, football, tennis, badminton, kabaddi, and all major sports worldwide. Special offers are available for big tournaments including IPL, the T20 World Cup, and the Premier League. Sports Page here.

Mobile App

Download page download the app for both Android and iOS. The app is completely free and secure. If you can't find it on the Google Play Store or App Store, install it directly from the 123bet download page.

Yes, you can access 123bet directly from any mobile browser (Chrome, Firefox, Safari) and play all games. However, the app offers biometric login, push notifications, and a smoother overall experience.

Yes, the 123bet app has all the same features as the website — casino, slots, Sports Betting, deposits, withdrawals, bonuses, and live support. The app also loads faster and uses less battery.

Security & Privacy

Yes, 123bet is completely secure. We use SSL encryption, two-factor authentication (2FA), and internationally recognized security technology. Your personal information and financial transactions are fully protected.

No. 123bet never sells or shares your personal information with any third party. For more details, please review our Privacy Policy here.

123bet is committed to responsible gaming. You can set deposit limits, manage session time, or temporarily suspend your account at any time. To learn more, Responsible Gaming page here.

If you notice any unusual activity or unrecognized transactions on your account, change your password immediately and contact our support team. We'll investigate promptly and secure your account.

Never share your password or OTP with anyone. No 123bet staff member will ever ask for your password.

Get Started Now

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